Mobile ordering promised them speed. But without the right pickup solution to handle all the volume the speed of digital ordering generated, guests at the Florida Aquarium were still stuck waiting in the same lines as everyone else.
SSA and Cinchio brought in Apex automated pickup solutions to finally close that gap, allowing guests the experience they came for — exploring the aquarium — while their food gets ready, and pick it up on their own time, hot and untouched.
Hear staff and guests share what it’s like when the technology actually works the way it’s supposed to.
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