Resources
by Apex Order Pickup Solutions | Oct 27, 2022 | Blogs,Restaurant | 0 Comments
by Apex Order Pickup Solutions | Oct 6, 2022 | Blogs,Campus Dining | 0 Comments
by Apex Order Pickup Solutions | Sep 7, 2022 | Blogs,Restaurant | 0 Comments
by Apex Order Pickup Solutions | Jun 30, 2022 | Case Study,Campus Dining | 0 Comments
by Apex Order Pickup Solutions | Jun 9, 2022 | Case Study,Sports/Entertainment | 0 Comments
by Apex Order Pickup Solutions | May 31, 2022 | Case Study,B2B Ecommerce,Technology | 0 Comments
by Apex Order Pickup Solutions | Oct 13, 2022 | Press Releases,Technology | 0 Comments
by Apex Order Pickup Solutions | Sep 19, 2022 | Press Releases,Restaurant | 0 Comments
by Apex Order Pickup Solutions | May 20, 2022 | Press Releases,Technology | 0 Comments
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Keeping Orders Secure at the University of South Carolina
Watch how the University of South Carolina and Carolina Food Co. make mobile orders both secure and convenient for busy students. Their Apex Smart Food Lockers complete a digital chain of custody to ensure that the right order goes to the right person, at the right time—with pickup in less than 10 seconds! Discover more at ApexOrderPickup.com.
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Make B2B Ecommerce Pickup Fast and Efficient
Discover why dozens of leading wholesale distributors use Apex Smart Order Pickup Lockers to make e-commerce order pickup fast and efficient. See how they reduce lines at the service desk and give front-line employees more time to consult with customers. And hear from contractors who save time with quick, self-serve access to their orders, even at night or on weekends.
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Why Great Order Handoff Matters
Fast, accurate order handoff is critical to gain off-premises customer loyalty. Customers expect the order pickup experience to be fast, contactless and accurate, and regular shelves and cubbies often lead to mistakes. Hear how Apex Order Pickup Solutions make it easy to quickly get the right order to the right customer, every time.
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Investing in Food Order Pickup Experience
Apex VP of Global Marketing, Ashley McNamara, talks about how restaurants can invest to give customers experiences that truly delight.
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Make Food Order Pickup Fast and Fun!
Apex Smart Food Lockers give guests an easy, secure pickup experience in less than 10 seconds. They also streamline employee labor so your team can achieve high throughput during peak hours. Watch this quick demo to see how they work, and learn more at ApexOrderPickup.com.
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Do Food Lockers Need Heat?
There’s a misconception that food lockers need to be temperature-controlled for hot or cold foods. Using our advanced Apex software and integration with your kitchen technologies and processes, that’s simply not true. Find out how Apex food lockers offer a simpler option that provides a better experience for both customers and employees.
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DFW International Airport Makes Picking Up Food Easy
Busy travelers at Dallas/Ft. Worth International Airport Terminal D can now enjoy fast and easy dining with Apex Smart Food Lockers. The Star Concessions team talks about how customers love the convenience of ordering by mobile or kiosk, skipping the line and picking up their order from the lockers in seconds.
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Using Data to Improve Your Off Premises Business
As customers choose takeout and delivery more often, it’s become critically important to optimize off-premises order handoff processes. Apex Vice President of Global Marketing Ashley McNamara discusses how order data provides needed clarity and accountability to make off-premises orders more efficient and profitable.
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The ROI of Smart Food Lockers
Food lockers are an investment with multiple points of return on investment. Apex Vice President of Global Marketing Ashley McNamara discusses the many ways ROI plays out in the typical foodservice operation.
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Three Ways OrderHQ™ Smart Food Lockers Help Operators
With the growth of off-premises takeout and delivery, efficient order pickup is now a top priority for foodservice operators. Apex Chief Growth Officer Mike Rizzo looks at three ways Apex automated food lockers improve order handoff and provide better pickup experiences for customers and delivery drivers.
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Creating Customer Delight with OrderHQ™ Smart Food Lockers
Providing a “tell-your-friends” customer experience is at the top of every foodservice operator’s wish list. Apex VP of Global Marketing Ashley McNamara explains how giving guests what they want – contactless order pickup in less than 10 seconds – is an experience that delights customers and brings them back.
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A Sneak Peak at the OrderHQ Exterior Food Locker
Get an early look at our OrderHQ Exterior (coming in 2023.) It lets you give customers and delivery drivers quick, contactless pickup outside, while you reduce crowding in your lobby. And your employees increase throughput by quickly delivering orders through the back of the locker. Visit ApexOrderPickup.com to find out more.
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How OrderHQ™ Smart Food Lockers Improve Customer Experience
In today’s challenging foodservice labor environment, operators need to make the most of their employees’ efforts while minimizing wasted steps. Apex CEO Mike Wills explains how smart food lockers help employees focus on what really matters – ensuring food quality and providing the best customer experience.
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Foodservice Technology Trends
Today's customers expect lots of choices from their favorite restaurants, including how they order and pay, and whether they eat onsite, order to-go, or get it delivered. Kent Savage discusses how Apex technology helps restaurants meet consumers' high expectations wherever, however, and whenever they choose.
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Apex Food Lockers Expand Dining Innovations at University of Arizona
Watch how the University of Arizona uses Apex Smart Food Lockers to offer on-the-go dining choices with pickup in seconds. The campus dining service even uses runners to take orders to locations beyond its standard dining venues.
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Apex at the 2022 National Restaurant Association Show
We were happy be back at the 2022 National Restaurant Association Show to introduce our OrderHQ Smart Food Lockers at the Apex and Welbilt booths. Here’s a quick look at some of the highlights!
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What Drives Innovation at Apex?
Apex CEO Mike Wills explains that as the foodservice industry faces shifts in consumer behavior as well as labor models, Apex smart food lockers provide an opportunity to drive out inefficiencies in the back of house and in the customer experience.
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How Food Lockers Improve Cinema Experience
Movie-lovers are heading back to the big screen again, with even higher expectations. Apex Chief Growth Officer Mike Rizzo discusses why cinemas are adopting technology to give guests the fast, digital journey they want.
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Improving Labor Efficiency at Malco Theatres
Memphis-based Malco Theatres was using pagers and employee runners to get food orders to customers. Watch how a simple switch to Apex Smart Food Lockers made order pickup easy for guests while Malco saved thousands on pager equipment and labor.
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OrderHQ Food Locker Demo: Future-Focused Order Pickup
OrderHQ™ Food Lockers are the smart, efficient way to manage digital order pickup. Watch as Apex Vice President of Global Marketing, Ashley McNamara, demonstrates its two-sided design that lets employees efficiently load orders in the back, while customers and third-party delivery drivers pick up in front in less than 10 seconds. You’ll see how the OrderHQ lockers can operate independently or can be integrated with the existing tech stack to unleash greater efficiency and portfolio-wide data insights.
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Elevating the Guest Experience in Sports & Entertainment
People today expect fast, digital experiences wherever they go. Apex CGO Mike Rizzo explains why stadiums, theaters, hotels, and other entertainment venues are investing in digital technologies to deliver better guest experiences all around.
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Optimizing Labor in Wholesale Distribution
Successful wholesale distributors know that great service is an added value that keeps customers coming back. Apex CEO Mike Wills says helping customers make the best use of their time can be a powerful competitive advantage.
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The Value of Smart Pickup Lockers in the Modern Kitchen
When you set a takeout or delivery order on a counter for pickup, you're left totally in the dark. No data, no visibility to what happens next. Apex CTO Ben Savage explains how smart food lockers open up all kinds of data insights that today’s foodservice operations desperately need.
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ApexIQ Software: Optimizing Food Order Pickup
Get the order pickup data you need to optimize back-of-house efficiency, while pickup customers enjoy fast, secure pickup from our OrderHQ food lockers.
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Faster Order Pickup Lockers at Loeb Electric
Focusing on speed and productivity is driving new revenue at wholesale distributors like Loeb Electric. They chose an automated pickup locker solution from Apex to not only make it more convenient for their teams, but also faster for their customers,. Find out what they learned, and why their customers like it so much.
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OrderHQ™ Food Lockers Reduce Labor With Fast, Contactless Order Pickup
OrderHQ™ makes off-premises orders more efficient and profitable. Customers and delivery drivers get fast, contactless pickup at front, while employees easily load orders in back. Meanwhile, you get data visibility to help you optimize across your entire portfolio. With OrderHQ , it’s easy to get the right order to the right customer, every time.
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What Makes Apex Locker Solutions Different?
What makes Apex different from other locker companies? Apex CEO Mike Wills explains that our order pickup solutions are powered by advanced software that helps foodservice operators, retailers and wholesale distributors unlock new efficiencies, and improve their customer experience.
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Self-Serve Order Pickup For Nights and Weekends, Too
Johnstone Supply of Kenilworth gives contractors a 24/7 advantage with Apex Will-Call Solutions.
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Why Faster Pickup is a Win For Johnstone Supply’s Customers
Johnstone Supply in Kenilworth, NJ gives contractors a big advantage with secure, 24/7 Will-Call Solutions.
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Johnstone Supply Denver - Fast Will Call Pickup
Watch how HVAC wholesale distributor Johnstone Supply gives contractors fast, self-serve will call, even when their showroom’s closed. Using Apex Will Call Solutions, they’ve grown e-commerce sales and reduced crowding and lines at the service counter.
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How Apex Solutions Fuel Brand Growth
Great customer experiences create positive effects for foodservice operators that grow exponentially over time. Apex CEO Mike Wills explains how our smart food pickup lockers help fuel brand growth by increasing customer return rate, ticket size and more.
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Will Call Smart Lockers: The 24/7 Customer Magnet
With B2B e-commerce surging beyond expectations in the past year, it’s critical to make the most of digital orders by providing fast, efficient and contactless will call pickup. Your contractor customers expect no less. Apex Smart Locker Solutions help you eliminate delays and lines, automate manual processes that bog down employee efficiency, divert order pickup customers from your service counter, and provide secure, 24/7 will call pickup to support your customers’ needs. This demo will explore the solution, from the smart lockers and cages for pickup as well as the smart Apex software that powers them. You’ll see a variety of successful customer implementations, showing how various organizations configure the solution to meet their needs. And we’ll give you a closer look at the data, reporting and analytics that enable the optimal return on investment. To learn more, visit www.ApexOrderPickup.com/B2B-Ecommerce.
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Johnstone Supply Gives Contractors Self-Serve Will-Call Pickup
Watch how HVAC wholesale distributor Johnstone Supply gives contractors fast, self-serve will call, even when their showroom’s closed. Using Apex B2B E-commerce Order Pickup Solutions, they’ve grown online sales and reduced crowding and lines at the service counter.
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How Contractors Get More Done With Apex Solutions
Johnstone Supply Kenilworth, NJ customers get more done with fast, 24/7 pickup from Apex Will-Call Solutions.
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Food Lockers For Fast Pickup at UNC, Greensboro
Watch how intelligent food lockers from Apex take campus dining from good to great at the University of North Carolina at Greensboro. The dining team added Apex food lockers to their food court to give Grubhub Campus Dining customers fast and easy contactless order pickup.
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Using New Technologies To Enable Convenient, Contactless Dining
For many universities, 2020 was The Year of Contactless Dining. As the need for mobile and online ordering increased, dining teams found innovative ways to incorporate new technologies that provide the speed and convenience their guests want. Hear from Andrew Pignataro, Assistant Vice President, Auxiliary Services and George Kuzma, VP of Business Development about how Gourmet Dining introduced contactless food lockers at Rider University to provide contactless pickup and reduce lines and crowding. In addition, they recently partnered with Jersey Mike’s to create an on-campus ghost kitchen at Rider University that expands menu options and minimizes staffing requirements. We also explore how integrated tech stacks are now a key consideration for foodservice programs looking to improve the customer experience and enhance back-of-house efficiency.
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How Restaurant Technology Levels the Playing Field
Hear from Apex CTO Ben Savage how foodservice operators can create better experiences for off-premises customers using the data provided by Apex food locker solutions. From more accurate order pickup notifications to more efficient kitchen processes, it can help operators provide the speed, convenience and security customers want.
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Using Food Lockers to Manage the Surge of Off-Premises Orders
Discover how food lockers are helping leading restaurant and foodservice brands handle the rapid increase in takeout and delivery orders. With Apex Order Pickup Solutions, they can easily improve speed of service and enhance their customer’s pickup experience, while gaining new operational insights from the data they provide.
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Give Carryout Customers Fast, Contactless Pick-Up
Grow mobile and online sales with no-lines order pick-up. These contactless, self-serve solutions streamline workflows and reduce labor costs, too.
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Contactless Order Pick-Up for Schools and Universities
Keep busy guests moving on campus with fast, skip-the-line, contactless order pick-up. You’ll reduce labor costs and maximize mobile dining profits.
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Keep Fans Happy With Fast, Self-Serve Locker Pick-Up
Grow mobile and online sales with self-serve order pick-up that gets customers out of the line and back in their seats, fast.
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Give Busy Employees Fast, Self-Serve Order Pick-Up
Give corporate diners fast, self-serve order pick-up while you reduce labor costs and grow mobile order sales with Apex Order Pickup Solutions.
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Using Order Handoff Data to Improve the Customer Experience
Apex Order Pickup Lockers give operators new data about off-premises order handoff. That helps them gain insights they need to optimize the customer’s order pickup experience., while improve their back-of-house efficiency and reducing costs.
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Apex Contactless Foodservice Takeout
Contactless Order Pickup Solutions give customers and delivery drivers peace of mind with self-serve takeout. And they help restaurants and foodservice operators increase throughput.
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How Santikos Entertainment Eliminates Lines with Self-Serve Pickup
Texas theater chain Santikos uses Apex self-serve Order Pick-Up Solutions to give customers faster concessions with no lines – and reduce its labor needs by three to one.
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How to Make the Most of Peak Foodservice Hours
See how our self-serve order pickup solutions help you grow transactions while optimizing labor efficiency, so you can serve more customers, faster. Apex Order Pickup Solutions give customers fast, contactless service that brings them back more often.
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Why You Need Takeout Order Visibility
Apex Order Pickup Solutions provide real-time visibility of orders to help safeguard food quality and ensure freshness. That ensures a better customer experience and protects your brand’s reputation.
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Johnstone Supply Denver - Fast Will Call Pickup
Watch how HVAC wholesale distributor Johnstone Supply gives contractors fast, self-serve will call, even when their showroom’s closed. Using Apex Will Call Solutions, they’ve grown e-commerce sales and reduced crowding and lines at the service counter.
by Apex Order Pickup Solutions | Dec 29, 2022 | In The News,Restaurant,Technology | 0 Comments
https://www.wsj.com/articles/restaurants-missing-mobile-to-go-orders-self-pickup-11672326795
by Apex Order Pickup Solutions | Dec 6, 2022 | In The News,Restaurant,Technology | 0 Comments
https://www.fsrmagazine.com/slideshows/12-tech-products-should-be-every-restaurateurs-wishlist-2023
by Apex Order Pickup Solutions | Nov 23, 2022 | In The News,Restaurant | 0 Comments
https://www.nrn.com/quick-service/how-little-caesars-leveraging-tech-investment-and-development-gain-foothold-pizza-wars