Make order pickup smarter and faster for everyone

Now that so many people have discovered the convenience of online ordering, they’re looking for fast, contactless pickup to complete their journey. Apex smart order pickup solutions give them that experience, while you get 24/7 data visibility of each handoff so you can optimize labor and increase efficiency across your portfolio.

Introducing our OrderHQ Series food lockers

Grow off-premises sales while you reduce labor. Our new OrderHQ™ increases throughput while its advanced ApexIQ™ software provides data insights that help you improve profitability.


Choose your OrderHQ™ System

Choose controller locker

Add up to two satellites

Choose locker color

Choose optional branding

Apex | Merco OrderHQ™ Smart Food Locker

The streamlined, digital solution to a labor-intensive process

Off-premises sales can be even more profitable when order loading and pickup is smooth, efficient and fast. The OrderHQ Series can integrate with any existing technology systems through lightweight APIs. That helps you increase efficiency, simplify employee work and ensure customers get the right orders, every time.



OrderHQ™  103-104FT
A compact solution for fast, contactless pickup
  • Associates load orders in back,
    customers pick up in front
  • Manage order pickups with data visibility
  • Optimizes order fulfillment and labor efficiency
  • Custom configurations for your space, menu and traffic patterns


OrderHQ™ 107-108FT
Efficient design increases off-premise profits
  • No-wait, contactless pickup for takeout and delivery
  • Optimizes throughput to make the most of peak hours
  • Custom configurations for your order volume and velocity
  • Real-time data visibility of each order


OrderHQ™  107-108FL
A space-saving solution where rear access is limited
  • Increases throughput in a compact footprint
  • Optimizes productivity and labor efficiency
  • Data visibility improves order delivery experience
  • Custom configurations for your order volume and velocity

Coming soon: OrderHQ™ Exterior

Offer no-wait pickup through an exterior wall

The OrderHQ Exterior (coming mid-2023) gives customers and delivery drivers quick, contactless pickup outside, without ever setting foot in your lobby. Orders load from inside so employees maximize throughput and efficiency.


sneak peak of Apex Smart Food Locker
Retail order pickup


Give them what they want, when they want it

Apex locker solutions give B2B and retail customers the fast, contactless order pickup they want. They’re powered by Apex Cloud software, with data that helps you optimize associate labor and provide a seamless digital journey.

Elevate order pickup for busy customers
  • Creates a fast, fully digital experience
  • Enables self-serve pickup even after hours
  • Provides actionable data insights
  • Optimizes order fulfillment labor
  • Integrates with ecommerce and mobile technologies
  • Reduces lines at your service counter


Axcess™ 6800 Series
Indoor/outdoor solution for 24/7 pickup
  • Five compartment sizes and multiple configurations
  • IP24 rated for rain, moisture and particle infiltration
  • Data visibility of order delivery and pickup times
  • Operates in temperatures from -10° F/-23° C to 110° F/43° C


ICS™ 1000 Series
Secure, self-serve pickup for large and bulky orders
  • Ideal for multiple-item orders, rentals and more
  • Up to four secure areas (with doors) per interface
  • 24/7 order delivery and pickup data
  • Pair with AXCESS 6800 Lockers to manage smaller orders