MASON, OH (September 10, 2025) – Cinchio Solutions is expanding its partnership with Apex Order Pickup Solutions by bringing smart food locker technology to the Florida Aquarium‘s Café Seventy-One restaurant through its customer, SSA Group. Building on a successful launch earlier this year at the Pittsburgh Zoo & Aquarium, this expansion showcases SSA Group’s commitment to delivering faster, more convenient food service experiences across its attractions.
With the new system, guests at the Florida Aquarium can order meals through Cinchio’s mobile app, then retrieve their food from secure Apex lockers by simply scanning or entering a unique code. The process eliminates long lines and minimizes wait times, giving families more time to enjoy the aquarium’s exhibits while ensuring food is served fresh, on time, and securely.
“At SSA Group, we’re constantly looking for ways to improve the guest experience,” said Carly Somma, VP of Business Transformation at SSA Group. “The success at Pittsburgh Zoo & Aquarium showed us how powerful this technology can be, and we’re excited to now bring it to The Florida Aquarium.”
“This collaboration demonstrates how technology can simplify even the busiest operations. By integrating smart lockers with mobile ordering, we’re giving guests an effortless pickup option while freeing staff to focus on service and speed “added Tom Bell, Managing Director at Cinchio.
Apex’s proven smart food locker solutions are already making an impact in busy, high-traffic environments like restaurants, colleges, healthcare, airports, and entertainment venues. By introducing them to cultural attractions, SSA Group and Cinchio are setting a new standard for efficient, guest-friendly foodservice.
What’s Next
The Florida Aquarium rollout is more than a single milestone. It is part of SSA’s larger digital ordering strategy powered by Cinchio. By introducing solutions like smart locker integrations, Cinchio is helping operators meet growing guest expectations for speed, flexibility, and convenience while addressing ongoing labor challenges. This expansion underscores how Cinchio is delivering the technology that enables SSA to shape the future of guest service across its locations nationwide.