Grew up in it

Jeremy Julian, a veteran of the restaurant technology industry with more than 30 years of experience and the host of his own show for over a decade, steps into the guest seat for a candid conversation with host Ashley McNamara. Having grown up around the restaurant business and spent his career at the intersection of operations and technology, Jeremy brings a unique perspective on the challenges operators face as they evaluate new solutions and adapt to an ever-changing industry.

Throughout the discussion, Jeremy shares why choosing technology based solely on price can create costly problems down the road and explains the critical filter he encourages every operator to use before making a purchasing decision. Drawing on decades of experience, he offers practical insights into how operators can cut through industry noise, focus on what truly matters, and invest in tools that support long-term success rather than short-term convenience.

The conversation also explores a theme that has remained constant throughout Jeremy’s career: technology is ultimately about people. Whether discussing implementation, support, or the guest experience, he emphasizes the importance of understanding the human side of every operational decision. His perspective provides valuable lessons for restaurant operators, technology leaders, and anyone navigating the complex relationship between innovation and execution.

Filled with thoughtful advice, industry wisdom, and real-world perspective, this episode offers a behind-the-scenes look at the lessons Jeremy has learned from three decades in restaurant technology. It’s a must-watch for anyone looking to make smarter decisions, build stronger operations, and better understand where the industry is headed next.