What can the National Restaurant Association Show reveal about where foodservice is headed next?
In this episode of Outside the Box, host Ashley McNamara sits down with Marcus Viscidi, VP of Enterprise Sales at Informa Connect, for a thought-provoking conversation about the trends, technologies, and operational challenges shaping the future of foodservice. Drawing on more than a decade of experience connecting operators and vendors through some of the industry’s most influential events, Marcus offers a unique perspective on what he’s seeing emerge across the restaurant landscape.
Together, they explore the technologies that are making a real impact on operations, the evolving labor conversation, and the questions operators are asking as they navigate an increasingly complex business environment. Marcus shares insights into what separates meaningful innovation from industry hype, helping viewers better understand which trends are worth paying attention to and why.
The discussion also provides valuable advice for anyone planning to attend the National Restaurant Association Show in Chicago, including what to look for on the show floor and how to make the most of the experience. From operational efficiency to guest experience and order pickup innovation, this episode delivers practical perspectives for restaurant leaders, foodservice operators, and industry professionals alike.
Whether you’re evaluating new technology, preparing for industry events, or simply looking to stay ahead of emerging trends, this episode offers an insider’s view of what’s driving change across foodservice today and what may be coming next.
Watch more episodes of Outside the Box for expert conversations on the future of foodservice and be sure to subscribe to the Apex Order Pickup Solutions YouTube channel so you never miss an episode.