New Sizes, Configuring and Technology Expand Volume Capacity Across Any Foodservice Environment
CHICAGO (May 15, 2026) – Apex Order Pickup Solutions, the pioneer in smart food order pickup technology, today announced a series of enhancements to its OrderHQ® Array modular pickup system that give operators the flexibility to handle more volume, serve more concepts, and finally solve pickup chaos at handoff.
These enhancements add flexibility for individual restaurant and foodservice deployments while also enabling a new ‘digital dining hall’ model for large-scale venues or any setting where multiple brands and concepts share a single pickup infrastructure.
Large university dining halls, airport concourses, healthcare facilities, corporate cafeterias and other multi-concept environments can now share a single Array system, reduce pickup congestion, and simplify kitchen workflows across the board.
Enhanced Array features include:
- New compartment sizes – Smaller compartment options available immediately are ideal for countertop deployments while also enabling more solutions to fit in the same footprint for high-volume order environments. New micro formats for beverages and wide formats for pizza will be available in early 2027. Sizes can be combined in the same system to support different order types and bag dimensions.
- New door options – Array can now be equipped with back doors for an extra layer of security. Doors can be added or removed at any time to switch between flow-through and front-load configurations based on workflow needs, and door swing orientation can be adjusted in the field based on kitchen layout.
- New multi-screen-pickup configurations – Array can feature more than one customer-facing screen per bank, allowing multiple customers to retrieve orders simultaneously and eliminating bottlenecks in high-volume and multi-concept deployments.
Compartments can be arranged horizontally or stacked vertically; sit on a countertop, mount in a wall, or deploy as a free-standing grid; and be deployed modularly beginning with a few Array compartments and scaling easily as needs grow. Every Array system is customized to fit the operator’s specific needs and workflows.
Finished orders are loaded securely and retrieved in 10 seconds or less using a secure access code, eliminating the need for manual order handoff by restaurant or foodservice staff, and ensuring pickup by the right customer or delivery driver.
All control technology is embedded into each solution and managed centrally through the ApexIQ™ technology platform, which integrates with each brand’s mobile ordering and order management systems.
“Mobile orders have become a major revenue engine for QSRs and fast-casual restaurants, but pickup has remained a major stumbling block. Lines can be long, orders can pile up on counters or shelves, order mixups and thefts are not uncommon, and staff time is wasted dealing with the chaos created by these issues,” said Kent Savage, Founder and Executive Chairman of Apex Order Pickup Solutions. “The newest generation of our OrderHQ® Array solution continues our mission to create a smooth pickup process that maximizes customer service and frees staff to focus on core operations in any foodservice environment, from a single QSR location to a multi-concept digital dining hall that processes hundreds of orders per hour.”
A video demo showcasing Array and its new features is available at: https://youtu.be/DHzi1YCQBcU. Download the OrderHQ® Array press release here.
Apex will showcase the OrderHQ® Array at the National Restaurant Association Show, May 16–19 in Chicago. Visit Booth #5821 for a live demonstration. Click here to view our press kit for the show.