Is your technology helping your operation run better, or is it just adding more complexity?
In this episode of Outside the Box, host Ashley McNamara sits down with Anthony Mejia, a technology leader with more than 25 years of experience driving digital strategy across major restaurant brands including BJ’s Restaurants, Lazy Dog, Pieology, and now Zippy’s Restaurants. Together, they explore what it really takes to implement technology that supports operations instead of slowing them down.
Anthony shares candid insights on the most common mistakes operators make when evaluating new technology, how to determine whether a solution is truly the right fit for your business, and why successful technology adoption requires more than an impressive demo. He also discusses the challenges of scaling technology across growing organizations while maintaining efficiency and a seamless guest experience. Whether you’re a restaurant operator, foodservice executive, technology provider, or anyone interested in the intersection of innovation and operations, this conversation delivers practical advice and real-world lessons from years of industry experience. You’ll come away with a better understanding of how to make smarter technology decisions that create value for both your team and your customers.
Watch more episodes of Outside the Box for expert conversations on the future of foodservice and be sure to subscribe to the Apex Order Pickup Solutions YouTube channel so you never miss an episode.