New software integration enables seamless employee workflows and enhanced data
MASON, OH (February 3, 2022) — Apex Order Pickup Solutions and Tacit Corporation announced today the completion of a powerful new software integration that will help foodservice operators provide the digital experiences customers want while achieving new labor efficiency in today’s challenging environment.
Apex is the creator of the OrderHQ™ smart food locker, powered by ApexIQ™ software. Tacit is a leading provider of digital ordering and processing solutions for mobile apps, web, kiosks and digital room service. Their integrated solutions now work together seamlessly to help enhance customer satisfaction, improve employee experiences, and reduce operating costs.
Creating an optimized, digital customer journey
Today’s dining customers increasingly prefer digital experiences for greater control and convenience. The new partnership between Tacit and Apex means foodservice operators can easily offer fast, convenient ordering through Tacit’s digital ordering solutions, then extend that self-serve experience with secure, contactless pickup from OrderHQ food lockers.
A seamless data highway for continuous improvement
Apex and Tacit offer admin tools and data visibility that provide insights operators can use to continually improve workflow processes and increase speed of service. They can also use the order pickup data to better manage delivery service provider relationships in order to improve order pickup speed and increase throughput during peak hours.
Apex CEO Mike Wills said, “We’re excited about our integration with Tacit because partnerships such as this help ensure that foodservice operators achieve the greatest labor efficiency and data visibility possible through their tech stacks.”
Tacit CEO Cris Jucan added, “Our partnership with Apex gives operators the ability to create an end-to-end digital experience that customers crave, while improving employee workflows in both the front and back-of-house.”
The Apex and Tacit integration creates a new opportunity for foodservice operators to give guests the fully digital dining conveniences they want, while optimizing their own operations to succeed in today’s challenging foodservice environment.
About Apex Order Pickup Solutions
Apex is a leading global provider of contactless smart order pickup solutions for use in foodservice, retail and b-to-b ecommerce. The Apex Heated Pickup Station was a recipient of the 2019 Kitchen Innovations Award from the National Restaurant Association. Apex self-serve order pickup solutions are in use in over 5,000 locations globally. Apex is headquartered in Mason, Ohio, USA. Learn more at https://apexorderpickup.com.
Tacit is a leading provider of enterprise digital ordering solutions for the hospitality industry. Tacit helps transform the food and beverage ordering experience with an omnichannel platform that supports digital ordering through mobile, web, kiosks, and 3rd party marketplaces. Learn more at https://tacitcorporation.com.
To learn more about ApexIQ, visit the Technology page.