Resources

orders piled on cafe counter due to long dwell times

The Blind Spot in Every Pickup Operation

by | Sep 16, 2026 | Blogs, Restaurant | 0 Comments

Every restaurant operation has blind spots. It’s spotting them before they hit the customer experience that can be a challenge.
Restaurant employees meeting

You Have Enough People. They’re Just Doing the Wrong Job.

by | Jul 7, 2026 | Blogs, Restaurant | 0 Comments

The kitchen is fast. The handoff isn't. Here's why the pickup moment keeps breaking down, and how to fix it.
Delivery Driver Delivering Food

The Gap Between Order Ready and Order in Hand

by | May 11, 2026 | Blogs, Restaurant | 0 Comments

...and how to solve for it Digital ordering has scaled quickly, and faster than most operations were designed to support. But while ordering and delivery systems have...

florida aquarium cafeteria with an apex flow through pickup locker

Mobile ordering should save time. And at The Florida Aquarium, it finally does.

by | Mar 11, 2026 | Case Study, Sports/Entertainment | 0 Comments

Before Apex smart order pickup solutions were deployed, Florida Aquarium mobile guests waited in the same line as everyone else. Orders piled up, guests got frustrated, and staff felt pressured.
happy women at pittsburgh zoo with food in front of an order pickup locker

Start to Finish: a Faster Food experience at the Pittsburgh Zoo & Aquarium

by | Feb 11, 2026 | Case Study, Sports/Entertainment | 0 Comments

Take a closer look at how a smarter order pickup solution transformed the food experience for guests and staff alike at the Pittsburgh Zoo & Aquarium.
male YSU cafe worker loading food into an Apex order pickup locker

Order ahead, Skip the line, and Keep moving at Youngstown State University

by | Feb 3, 2026 | Case Study, Campus Dining | 0 Comments

Students at Youngstown State University don’t have time to wait. Apex implemented order pickup solutions on campus reduce wait times for busy students and campus staff.
Apex OrderHQ Array digital mockup of order pickup stations

Apex Scales Order Pickup Technology to Support ‘Digital Dining Halls’

by | May 15, 2026 | Press Releases, Technology | 0 Comments

OrderHQ® Array modular pickup system gives operators the flexibility to handle more volume, serve more concepts, and finally solve pickup chaos at handoff.
Apex food locker in The Grove Express restaurant at Yaamava casino

Apex Deploys Smart Food Locker Solutions at Yaamava’ Casino, Expediting Mobile Order Pickup and Maximizing Gaming Time

by | Feb 23, 2026 | Press Releases, Sports/Entertainment | 0 Comments

First Casino Adoption Follows Successful Use in Other Markets.MASON, OH (February 24, 2026) – Apex Order Pickup Solutions, the pioneer in smart food  order pickup...

Florida Aquarium Apex Order Pickup Lockers

Cinchio and Apex Expand smart Food Locker Solutions to the Florida Aquarium

by | Sep 10, 2025 | Press Releases | 0 Comments

Cinchio Solutions is expanding its partnership with Apex Order Pickup Solutions by bringing smart food locker technology to the Florida Aquarium‘s Café Seventy-One restaurant through its customer, SSA Group.
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Jeremy julian header for outside the box video page

Grew up in it

by | Oct 7, 2026 | Outside The Box, Restaurant, Technology | 0 Comments

Behind every successful technology decision is a simple question: does it actually make the operation better? Jeremy Julian, a veteran of the restaurant technology...

ilias pappas headshot outside the box post page image

“I Call Myself a Doer”

by | Sep 22, 2026 | Outside The Box, Hospitality | 0 Comments

Some people talk about ideas. Others build them. Ilias Pappas, founder of Athenian Hospitality, describes himself as a doer, and his journey proves it. After moving...

jeff delahunt finding the friction outside the box episode 7

Finding the Friction

by | Aug 27, 2026 | Outside The Box, Healthcare | 0 Comments

How do you design a foodservice operation when the traditional way of doing things no longer makes sense? Jeff Delahunt, a foodservice leader with more than 23 years of...

Feeding the Incoming Class: Colleges Respond to Enrollment and Dining Trends

by | Jul 1, 2026 | Campus Dining, Higher Education, In The News | 0 Comments

https://fesmag.com/topics/trends/23748-feeding-the-incoming-class-colleges-respond-to-enrollment-and-dining-trends

Part 1: Cool technologies at the NRA Show 2026

by | May 22, 2026 | Technology, In The News | 0 Comments

https://www.qsrweb.com/articles/part-1-cool-technologies-at-the-nra-show-2026/

New Apex equipment improves order pickup logistics

by | May 19, 2026 | In The News, Technology | 0 Comments

https://www.supermarketperimeter.com/articles/14128-new-apex-equipment-improves-order-pickup-logistics