B2B ECOMMERCE

B2B ecommerce lockers, for 24/7 flexibility

With B2B ecommerce growing fast, your business needs a smarter way to manage order pickup. With Apex smart Order Pickup Lockers, you can offer busy customers secure order pickup 24/7. At the same time, you optimize your back-of-house B2B ecommerce processes, and attract even more busy customers by giving them time back in their day.

Stopwatch - Our solutions save time

Gives customers fast, no-lines pickup

Enhances your B2B ecommerce offering

Sends customers text or email notifications

Stopwatch - Our solutions save time

Increases productivity of ecommerce staff

Reduces lines at the service counter

Provides new order pickup data and insights

They just order, pick up, and come back more often

Your customers appreciate that you’re helping them make the most of their time. Your business gets more efficiency and more convenience for walk-in customers. Meanwhile, your staff gets more time to provide the technical support and expertise your customers count on.

Order pickup on their schedule — even nights, weekends, and holidays

Your contractors can’t predict what they’ll need or when they’ll need it. So be there for them with secure, after hours locker pickup. You’ll keep them coming back because they can get more done, and keep their customers happy.

Fast order dwell times help optimize your locker solution

Our Apex Cloud software has processed tens of thousands of ecommerce/will call orders, with average dwell times of about 3 hours. And 70% of those orders are picked up within 2 hours. That means you can utilize each locker compartment or cage several times in a typical day.

The ROI of B2B order pickup lockers

Find out how easy it is to keep B2B ecommerce customers coming back by offering smart lockers for Will Call pickup. It not only helps customers get more done, but it also helps you grow and optimize your own business.  

AXCESS™ 6800 SERIES

Outdoor locker pickup, come rain or shine

These rugged Axcess 6800 pickup lockers love the great outdoors. And they give customers a secure way to pick up orders whether at your location or at their own site.

CASE STUDY: JOHNSTONE SUPPLY DENVER

Order pickup that works overtime

Watch how this HVAC wholesale distributor gave busy contractors just what they need — a way to pick up the parts and supplies they need, even after hours.

— Johnstone Kenilworth — 

SOLUTION SPOTLIGHT

Watch this demo of the Apex Will Call Solution

Hear why automated Will Call lockers make so much sense for today’s wholesale distributors, and watch as we walk you through how easy they are to use.

ICS 1000 SERIES

Make will call a bigger opportunity

Our Intelligent Cage Solution lets you offer large and bulky orders for will call pickup, too. It accommodates pallets and other large items that are often needed by contractors.

SOLUTION SPOTLIGHT

How to set up your program for success

Watch this video created by Distributor Corporation of New England (DCNE). It shows how they promote the benefits of their Apex Self-Service Equipment Pickup Cages, which they’ve placed on a secure loading dock.

Apex Cloud powers your digital transformation

Your Apex locker solution generates valuable data that you can view in Apex Cloud. You also get powerful tools to manage and customize the experience for both customers and associates. Apex Cloud helps you make the best use of your locker solution, while providing a clearer understanding of your customer’s journey.

  • Easy integration with popular text notification partners
  • SNS push notifications
  • Custom-branded text and/or email notifications
  • Standard reporting and BI tools
  • Ability to load large orders in up to 3 compartments
  • Customize order dwell time & automated lockdown
  • Order dwell time alerts 

Unlock better, data-based decisions

Our advanced software delivers new data insights that help you enhance your will call processes, and reveal opportunities for improvement and growth. It also provides easy tools for searching, viewing, and reporting those insights across your enterprise.

  • Order and pickup activity by days, weeks or months
  • The time it takes to deliver orders to lockers
  • Order dwell time, i.e. length of time order sits in the locker
  • Your busiest hours and day(s) for pickup
  • Number of orders picked up after-hours/weekends

 

Flexible integration options

Our lightweight, REST APIs make it easy to integrate your Apex locker solution with your ERP and e-commerce tech stack. This creates the most efficient operation and a more seamless customer experience. For those who choose a fully independent, stand-alone solution, we can provide your team with a simple tool that lets you create and manage orders, send notifications and more, from any mobile device.