B2B ECOMMERCE
B2B ecommerce lockers, for 24/7 flexibility
With B2B ecommerce growing fast, your business needs a smarter way to manage order pickup. With Apex Smart Order Pickup Lockers and Cages, you can offer busy customers secure order pickup 24/7. At the same time, you optimize your back-of-house B2B ecommerce processes, and attract even more busy customers by giving them time back in their day.
- Gives customers fast, no-lines pickup
- Enhances your B2B ecommerce offering
- Sends customers text or email notifications
- Increases productivity of ecommerce staff
- Reduces lines at the service counter
- Provides new order pickup data and insights
They just order, pick up, and come back more often
Your customers appreciate that you’re helping them make the most of their time. Your business gets more efficiency and more convenience for walk-in customers. Meanwhile, your staff gets more time to provide the technical support and expertise your customers count on.
Order pickup on their schedule — even nights, weekends, and holidays
Your customers can’t predict what they’ll need or when they’ll need it. So be there for them with secure, after hours locker pickup. You’ll keep them coming back because they can get more done, and keep their customers happy.
Fast order dwell times help optimize your locker solution
Our Apex Cloud software has processed tens of thousands of ecommerce/will call orders, with average dwell times of about 3 hours. And 70% of those orders are picked up within 2 hours. That means you can utilize each locker compartment or cage several times in a typical day.
WEBINAR REPLAY
Beyond Buzzwords: Proven Approaches to Smart Pickup Solution Technologies
In this session, we’ll take a closer look at some best practices for implementing automated order pickup solutions. We’ll look at how the technologies work and how you can use them. You’ll learn how software integrations via simple APIs can maximize the efficiency, speed, and ROI of your solution, too. And we’ll talk about how to make the most of your solution once it’s running, including how to introduce it to customers and employees.
CUSTOMER SPOTLIGHT
How Daikin Comfort makes pickup lockers part of its digital strategy
See why Daikin Comfort Technologies North America, Inc. added Apex Smart Pickup Solutions to create seamless digital experiences and a competitive advantage for its brand.
NextUp™ Smart Pickup Locker Series
Secure and efficient 24/7 order fulfillment
This versatile indoor/outdoor solution lets you offer secure, no-wait order pickup any time of day, while you optimize ecommerce labor. Its ApexIQ™ software easily integrates with your existing business platforms to complete your digital order chain of custody.
CASE STUDY: loeb electric
Faster order pickup at loeb electric
Focusing on speed and productivity is driving new revenue at wholesale distributors like Loeb Electric. They chose an automated pickup locker solution from Apex to not only make it more convenient for their teams, but also faster for their customers. See what they learned, and why their customers like it so much.
ICS 1000 SERIES
Make order pickup a bigger opportunity
Our Intelligent Cage Solution lets you offer large and bulky orders for order pickup, too. It accommodates pallets and other large items that your customers often need..
SOLUTION OVERVIEW
Discover the convenience of order pickup, redefined
Your customers are always on the clock, and waiting in long lines at the service desk steals time from their day. Watch how they can pick up their orders in seconds, so they can serve their customers better, too.
Four Ways Smart Pickup Lockers Grow Your Business
Take a closer look at how our smart lockers and cages redefine order pickup to make it fast, secure and efficient for busy contractors. You’ll discover how automation and data insights can help you optimize this critical step in your customer’s buying experience.
How ApexIQ improves order pickup processes
Do you know what happens to your customer’s order once it’s set out for pickup? ApexIQ eliminates risky blind spots with new data that can provide answers at a single location or across your enterprise. Here are just a few things you can learn:
- What time a specific order was completed
- What time the order was picked up
- Average order dwell times
- Average order create-to-load times
- Efficiency and wait times of delivery or courier services
- Individual store or enterprise-wide performance
Built on the most secure, scalable and resilient technology available
Distributed ledger technology is extremely secure, and more efficient to customize. Since it’s embedded in each device, customers can still pick up even if the internet connection is briefly lost. And it helps create a digital chain of custody for every order.
- Exceptional security
- More flexibility
- Guided or frictionless workflows
- Quick integrations
- Easy-to-use interfaces
- Temporary Offline Failover
3 Technologies to Navigate the New Disruption
With distributors facing unprecedented disruption, what are the technologies they’re choosing to help them optimize labor efficiency and ensure excellent customer service?
Download this white paper for a closer look at how the industry is changing and discover technologies that can help you adapt and thrive.
