Rider University Quote

Your ghost kitchen is built for speed. So are we.

With OrderHQ™ Smart Food Lockers, your ghost kitchen can fast-track order handoff and increase throughput, and always get the right order to the right person, at the right time. You also get actionable insights from ApexIQ™ software, so you can continually optimize at a single location or across multiple brands.

Teal Labor Icon
  • Reduces order handoff labor
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  • Provides contactless order pickup in <10 seconds
Teal Throughput Icon
  • Increases throughput in peak hours
Teal Data Insights Icon
  • Provides actionable data and insights
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  • Customizable timer for order freshness alerts
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  • Eliminates order mix-ups and loss

Get the right order to the right person, at the right time

Your team loads orders through the back of the compartments, and move on to the next order. Around front, delivery drivers and customers scan their code and pick up in less than 10 seconds. It’s a no-brainer!

woman with takeout food
chef checking ApexIQ™

Data that shines a light on inefficiency

Our ApexIQ software shows order load times, dwell times, pickup times, and more. So you can weed out inefficiency, tweak slow processes, and create the super-efficient operation your ghost kitchen needs.

Keep delivery drivers moving fast

DSP drivers love knowing they can just scan a code and pick up the right order in less than 10 seconds. There’s no searching through bags and cups, or grabbing the wrong order. So customers get their orders faster than ever, and drivers squeeze in more orders — and more income — every day.

delivery driver

Creating the “wow factor” at Oomi Digital Kitchen

Hear how this popular ghost kitchen ensures a stellar experience at every step of the customer journey, including order pickup. Their Apex Smart Food Lockers give customers fast, frictionless pickup while employees enjoy an easy way to manage orders.

45% restaurant pickup stat
4 in 10 ghost kitchen stat
74% order delivery stat


Efficient, streamlined pickup outside

Now customers and DSP drivers can pick up outside without an employee’s help. Meanwhile, your team increases throughput and productivity by quickly loading orders inside.

OrderHQ Exterior Customer Food Pick Up

Why our food lockers are ambient

ApexIQ software helps you optimize order pickup and reduce dwell times, so OrderHQ lockers don’t need the complexity or expense of heat or refrigeration. When integrated with your tech stack, you gain end-to-end data insights that help you improve order create-to-load times, while increasing throughput and minimizing wait times for guests. In fact, the average order spends less than 6 minutes in the locker, which means fresher food, and better guest experiences.


ambient food lockers


Technology that’s built for speed

The OrderHQ Flow-Thru locker is an efficiency champ that lets you quickly load multiple orders from the back. Around front, DSP drivers and customers just scan their code, take their order, and are on their way in less than 10 seconds.

Flow-Thru Floor Model


No-wait order pickup lands at DFW

Grabbing a bite between flights is quick and easy at Dallas/Fort Worth International Airport, Terminal D. Watch as foodservice employees explain how it also saves them time and optimizes labor.

How Apex food lockers make ghost kitchens even smarter

Read why ghost kitchens are including Apex smart food lockers as a standard feature in their operation, and why integrating with their tech stack makes them even more efficient.


kitchen staff on computer
ApexIQ Mobile Screen

Easy integrations for next-level efficiency

We have lots of tech integrations to make it easy to get started with Apex pickup lockers. Integration also creates a more unified  unify tech stack, so your solutions work together smoothly to automate manual tasks for employees. It also enables a continuous flow of data at these points along the order journey, providing new business insights of order handoff.