Contactless restaurant pickup lockers. They’re just what the customer ordered.
The pandemic has changed habits as well as business models. Now off-premise sales are growing even faster, and they’re here to stay. So, optimize off-premise profitability while you give customers an engaging digital experience that feeds their appetite for convenience: contactless pickup, with no waiting and no lines.
- Provides fast, precisely timed order pickup
- Minimizes order handling
- Increases add-on sales and LTO adoption
- Streamlines labor and increases throughput
- Reduces lobby crowding and drive-thru lines
- Provides real-time data and insights
Power up digital sales
Digital orders are a huge opportunity, but customer pickup can be a challenge. Our smart, two-sided designs help grow add-on sales and reduce crowds in waiting areas and drive-thru lines. And with easy integrations to your existing tech stack, you can create quick, seamless employee workflows that run like clockwork.
See what’s happening. And know why it matters.
The ApexIQ™ platform makes it easy to get the most from your restaurant pickup lockers. It gives you visibility into new data that helps you reduce labor, improve your customer experience, and optimize your off-premises processes.
— Leadership Spotlight —
How OrderHQ™ Smart Food Lockers Improve Customer Experience
In today’s challenging foodservice labor environment, operators need to make the most of their employees’ efforts while minimizing wasted steps. Apex CEO Mike Wills explains how smart food lockers help employees focus on what really matters.
Foodservice Technology Trends
Today’s customers expect lots of choices from their favorite restaurants, including how they order and pay, and whether they eat onsite, order to-go, or get it delivered. Kent Savage discusses how Apex technology helps restaurants meet consumers’ high expectations wherever, however, and whenever they choose.
ORDERHQ EXTERIOR MODEL
Offer no-wait pickup through an outside wall
The OrderHQ Exterior locker makes the walk-up window smart, secure, and efficient. Now customers and delivery drivers can easily pick up without coming inside, so your lobby stays less crowded!
It’s all about improving the customer experience.
— David Scrivano, President and CEO, Little Caesars, Inc. —
Flow-ThRU FLOOR MODEL
A two-sided design for twice the efficiency
The OrderHQ™ Flow-Thru locker has an open back so employees can load orders quickly, without interfering with customers picking up. Around front, customers know their orders will be secure and ready when they arrive, and they can pick up in 7 seconds or less.
Discover OrderHQ Smart Food Lockers
See how you can give customers and delivery drivers secure, contactless order pickup in less than 10 seconds. OrderHQ Lockers help you optimize labor and throughput, while their powerful ApexIQ software provides data insights you can use to continually improve your order fulfillment processes and create delightful customer experiences.
FRONT-LOAD FLOOR MODEL
Limited floor space? No problem
The OrderHQ™ Front-Load locker lets you manage off-premises orders when there’s no room to load from the back. Customers get quick pickup, while you increase throughput and transactions.
FLOW-THRU COUNTERTOP MODEL
A small-space genius
With the OrderHQ™ Countertop model, you can use your available counter space to give carryout customers and DSP drivers fast, contactless pickup. Meanwhile, your dine-in guests enjoy less crowding and congestion.
Source: The NPD Group, November 2021
How Little Caesars® and Apex developed a profit portal
Little Caesars® chose Apex to help develop their Pizza Portal™, giving customers no wait, no-line, no-contact order pickup. Watch to see how we quickly took their idea from concept to completion.
A great experience is in the details
Get real-time information to improve every touchpoint with Apex IQ™. It shows “right-now” order details, compartment utilization, dwell times and more. That keeps managers in the know so they can make your customer experience seamless.