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Laying the groundwork for the best order pickup solutions

We’re not here just to sell you smart pickup lockers. We know that the best order pickup solutions start with in-depth discussions, clear goals, and a shared vision of what you want to accomplish.

Across dozens of markets and thousands of locations, Apex smart pickup solutions are helping customers keep orders secure with less labor. And their customers enjoy the fast, seamless experiences they love. We’re ready to help you achieve that, too.

First things first: The Apex process

Whether you’re managing food takeout and delivery orders, or ecommerce orders, our process is pretty much the same. We start by asking lots of questions. Then we establish a shared vision of what the goal is and how we’ll work together to reach it.

Discover

Getting to know you and understand your organization’s challenges, goals, processes, and preferences.

We start by learning how you operate, what you’re aiming to improve, and who’s involved. Then we develop a shared vision to guide the project forward—clear, collaborative, and tailored to your goals.

Dig In

Based on a shared vision, both teams begin the prep work that goes into creating your ideal pickup solution.

We build the roadmap—evaluating sites, syncing tech, assigning tasks, and coordinating timelines. You’ll have a clear plan, a strong team, and our expert support every step of the way.

Launch

Making sure your solution gets off to a great start with detailed planning, preparation, and training.

This is where it all comes to life. Your lockers arrive, ready to go live fast. We’ll help with setup, employee training, and guest support—so your launch is smooth, your team is confident, and your operation is ready from day one.

Elevate

This where we turn your successful launch into lasting impact.

Through regular check-ins, we’ll turn a successful launch into lasting impact. Through regular check-ins and a proactive partnership, we help you uncover what’s working, what’s next, and how to keep improving. Whether you’re scaling, updating, or fine-tuning, we’re right there with you—every step of the way.

Professional services that keep your project moving

Maybe you need help determining where to place your smart lockers. Maybe you have proprietary software that requires a custom integration. Or maybe you’re launching multiple locations at the same time and need extra hands on-deck. Chances are, our professional services services are just what you need.

  • Site evaluation to aid in site selection
  • Onsite order volume analysis and optimization plan
  • Consulting with architectural teams
  • Consulting with construction teams
  • Custom tech integration workshop
  • Custom locker wrap designs
  • Extended onsite launch assistance
  • Creation of employee training materials such as videos, signage
  • Marketing materials such as promotional flyers, videos, signage
  • Extended onsite training before and/or after launch
  • Existing site optimization study
  • On-site study of expansion candidates for Apex solutions

Factors we consider for your digital order pickup solution

When we start designing your smart locker solution, we’ll look at many factors that can influence your choices. Some of these will play a larger role than others, depending on your specific goals.

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Santikos OrderHQ™ Flow-Thru lockers

Get started for as little as $13 a day

Smarter tech, smarter investment

With the Apex Comprehensive Technology Solution (ACTS), you get the automated pickup solution you need now, without the barrier of a high upfront cost.

For as little as $13 a day, ACTS makes it easy to invest, simplifies approvals, and delivers ROI from day one.

Take the next step

We’d be happy to talk with you about how you can get started with fast, convenient order pickup. Fill out the form below and we’ll reach out to answer any questions you have.

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