Cutting-Edge Array of Self-Serve Automation from Apex Helps Retail Build Business

by | Jan 14, 2018 | Press Releases, Retail

Order Pick-Up & Fulfillment Technologies on display during #NRF2018, booth 1875

family walking with locker in background

NEW YORK CITY, January 14, 2018 —National Retail Federation (NRF) Show attendees are getting a first-hand view of the latest order pick-up and fulfillment solutions from Apex Supply Chain Technologies®. The world’s leading provider of self-serve automation, Apex is demonstrating its full range of innovative retail technology at #NRF2018, and showing how brands including Fanatics, Delaware North, Carolina Panthers and Casey’s General Store use Apex to automate retail processes, including buy online pick up in store (BOPIS) and mobile device management.

“For a truly seamless shopping experience, it must be effortless for the time-starved customer to buy and for retail operations to fulfill,” says Kent Savage, founder and CEO of Apex. “From the store into the warehouse, self-serve automation is being applied by some of the world’s leading retail brands to improve their order pick-up and key operational processes, including mobile device management.”

Apex solutions are known for decreasing costs while increasing productivity by eliminating low-value, manual tasks. More and more, this technology is proving critical to retailers, restaurants and foodservice in making the customer experience and operations truly seamless.

Orders Increase 26% with Self-Serve, Automated Order Pick-Up
Retailers and restaurants automate order pick-up with Apex AnyWhere™ lockers so customers can skip the line when picking up purchases. This also brings customers into the store, helping increase orders by as much as 26 percent according to Deloitte.

Apex makes the pick-up process as simple as making an online order. When orders are ready, the customer is notified via SMS or email with instructions on where and how to collect their purchase. Customers simply scan a barcode to open a secure locker compartment with their order. The entire transaction is complete in seconds.

For retailers, it gives their customers more fast and convenient options in how they buy, pick-up and return purchases without adding staff. Restaurants and foodservice brands rely on the AnyWhere Flow-Thru lockers. The lockers’ two-sided design creates an efficient workflow for preparing orders. This ensures stores can handle the additional demand created by popular mobile order apps.

Repair Costs Shrink 40% with Self-Serve, Automated Asset Management
From the front of the store into the supply chain, the AXCESS™ self-serve, automated locker helps manage, track and control highly-valuable, mission-critical equipment, such as handheld scanners, radio headsets and other mobile technology.

Used in the back of stores, warehouses, distribution centers and other critical points in the supply chain, these smart lockers help eliminate waste and inefficiencies associated with resources required to manage this equipment. And the costs to repair and replace these mobile devices are proven to shrink by as much as 40 percent.

The Apex Trajectory Cloud
All Apex devices are powered by the Apex Trajectory Cloud™ platform. The Trajectory Cloud collects and manages data from each solution in real-time, automatically creating reports, monitoring status and alerting managers as warranted. Management can easily access the secure, cloud-based platform through a web portal or mobile app.

Apex Supply Chain Technologies is the world’s leading provider of self-serve automation for use in retail, restaurants and foodservice, including sports and entertainment venues. Our devices track billions of transactions to help customers worldwide benefit from our solutions. To learn more about Apex, visit us online at our website on LinkedIn or on Twitter.